h7777 Privacy Policy — How We Protect Your Personal Data

1 Introduction and Scope

This Privacy Policy ("Policy") describes how h7777 ("h7777", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "the player", "the user") who access or use the h7777 platform at h7777.io, including all associated betting, casino, slots, and gaming products available through that domain.

This Policy applies to all players who register an h7777 account, visit the h7777 website, use any h7777 mobile or web application, or contact h7777 support. It applies regardless of whether you are accessing h7777 from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or any other location.

By registering an h7777 account or continuing to use the h7777 platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the h7777 platform and close your account.

2 Data Controller Information

h7777 is the data controller responsible for the personal data you provide when using the h7777 platform. As data controller, h7777 determines the purposes and means by which your personal data is processed. h7777 operates as an internationally operated online gaming and sports betting platform serving players in Bangladesh and other permitted jurisdictions.

All data-related enquiries, access requests, correction requests, deletion requests, and complaints should be directed to the h7777 data protection contact via email at [email protected]. Please note this email address is displayed as plain text and is not a clickable link. h7777 aims to respond to all data-related requests within 14 business days.

3 Personal Data We Collect

h7777 collects the following categories of personal data. We collect only what is necessary and proportionate for the purposes described in this Policy.

h7777 does not collect or store payment card full numbers, CVV codes, bKash PINs, or Nagad PINs. All payment credentials are processed directly by the respective certified payment gateway and are not retained on h7777 servers.

4 How We Collect Your Data

h7777 collects personal data through the following channels:

• Direct provision: Data you provide when registering your h7777 account, completing KYC verification, submitting a deposit or withdrawal request, or contacting h7777 support.
• Automated collection: Technical and usage data collected automatically as you use the h7777 platform, including IP addresses, session data, device identifiers, and browsing behaviour within h7777.io.
• Payment providers: Transaction confirmation references and payment status information received from bKash, Nagad, Rocket, Upay, Visa, Mastercard, and banking partners as part of the payment processing workflow.
• Identity verification partners: Where h7777 engages a third-party identity verification service to confirm your NID or passport, that service may return confirmation results and risk scores to h7777.
• Fraud detection systems: Device fingerprint data and behavioural analytics collected by h7777's fraud prevention systems to identify suspicious account activity.

5 Legal Basis for Processing

h7777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing is necessary to perform the contract between you and h7777 — specifically, to operate your account, process transactions, settle bets, and deliver customer support.
• Legal obligation: Processing is necessary to comply with applicable legal obligations, including age verification requirements, anti-money laundering (AML) obligations, and fraud reporting duties.
• Legitimate interests: Processing is necessary for h7777's legitimate interests in securing the platform, preventing fraud, improving products and services, and operating its business, provided those interests are not overridden by your rights.
• Consent: Where h7777 relies on your consent — for example, for sending marketing communications about promotions, BPL season offers, or Eid bonus notifications — you may withdraw that consent at any time by contacting [email protected].

6 How We Use Your Personal Data

h7777 uses your personal data for the following purposes:

• Creating and managing your h7777 account, including identity and age verification.
• Processing deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer.
• Settling bets and crediting winnings on cricket markets (BPL, IPL, T20 World Cup), live casino, slots, and all other h7777 products.
• Providing 24/7 English-language customer support via email at [email protected].
• Monitoring account activity for responsible gaming purposes, including detecting patterns that may indicate problem gambling and prompting intervention where appropriate.
• Detecting, investigating, and preventing fraud, money laundering, multi-accounting, and other prohibited conduct described in the h7777 Terms & Conditions.
• Enforcing the 21+ age restriction and complying with all applicable legal obligations.
• Improving the h7777 platform based on aggregated, anonymised usage analytics.
• Sending you marketing and promotional communications where you have provided consent, including bonus offers, seasonal promotions (Eid, Pohela Boishakh, BPL season), and product updates.

7 Sharing Your Data with Third Parties

h7777 does not sell your personal data. We share your data only with the following categories of trusted third parties, and only to the extent strictly necessary for the described purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Bangladeshi banking partners receive the minimum data required to execute your requested transaction.
• Identity verification providers: Third-party KYC partners receive your NID or passport data to perform age and identity verification checks on behalf of h7777.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified game studios receive anonymised session data required to deliver their game content via the h7777 platform.
• Fraud prevention and security providers: Specialist fraud detection services receive device and behavioural data to identify and flag suspicious activity.
• Cloud and infrastructure providers: h7777's hosting and data infrastructure providers process data on h7777's behalf under strict data processing agreements that prohibit any secondary use.
• Legal authorities: h7777 will disclose personal data to law enforcement, regulatory authorities, or courts where required to do so by applicable law, court order, or lawful authority.

All third-party service providers engaged by h7777 are required to implement appropriate technical and organisational security measures and are contractually prohibited from using your personal data for any purpose other than the specific service they provide to h7777.

8 International Data Transfers

As an internationally operated platform, h7777 may process or store your personal data on servers located outside Bangladesh. Where personal data is transferred internationally, h7777 implements appropriate safeguards to ensure your data receives a level of protection consistent with this Privacy Policy, including contractual data processing agreements with all receiving parties.

h7777 does not transfer your personal data to any jurisdiction that does not offer adequate data protection standards without first implementing appropriate contractual safeguards. Payment data is processed in accordance with the respective payment provider's own certified security framework (for example, bKash and Nagad operate under Bangladesh Bank-regulated frameworks within Bangladesh).

9 Data Retention

h7777 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your h7777 account plus a minimum post-closure period required for legal compliance.
• Transaction records: Financial transaction records (deposits, withdrawals, bet history) are retained for a minimum of 5 years following the date of each transaction to satisfy anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable KYC and AML obligations, typically 5 years from account closure.
• Support communications: Email and chat support records are retained for a minimum of 2 years to support complaint resolution and quality assurance.
• Technical and usage data: Anonymised or aggregated usage analytics may be retained indefinitely for platform improvement purposes.

Upon expiry of the applicable retention period, h7777 will securely delete or anonymise your personal data so that it can no longer be associated with you as an identifiable individual.

10 Cookies and Tracking Technologies

h7777 uses cookies and similar tracking technologies on the h7777.io website. Cookies are small text files stored on your device by your browser. h7777 uses the following categories of cookies:

• Essential cookies: Required for the platform to function. These include session authentication cookies, security tokens, and cookies that remember your h7777 Login state. These cannot be disabled without impairing platform functionality.
• Performance and analytics cookies: Used to understand how players navigate the h7777 platform, which pages are most visited, and how long sessions last. Data is aggregated and anonymised before analysis.
• Functional cookies: Used to remember your preferences, such as language settings, and to deliver a more personalised experience on return visits.
• Security cookies: Used by h7777's fraud detection systems to identify unusual login patterns, multiple account attempts, and other indicators of prohibited conduct.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the h7777 platform. Instructions for managing cookies are available in the help section of all major browsers (Chrome, Firefox, Safari, Edge).

11 Security Measures

h7777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and h7777 servers.
• AES-256 encryption for sensitive data stored at rest.
• One-way cryptographic hashing of account passwords — h7777 staff cannot view your password.
• Role-based access controls restricting access to personal data to authorised personnel only.
• Comprehensive audit logging of all access to personal data within h7777 systems.
• Regular security assessments and penetration testing of the h7777 platform.
• Two-factor authentication available for all player accounts.

12 Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to your personal data held by h7777. To exercise any of these rights, contact [email protected] in writing. h7777 will respond within 14 business days.

• Right of access: You may request a copy of the personal data h7777 holds about you, together with information about how it is processed.
• Right to rectification: You may request that h7777 correct any inaccurate or incomplete personal data held about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent. This right is subject to h7777's legal retention obligations — for example, transaction records required for AML compliance cannot be deleted on request.
• Right to restriction of processing: You may request that h7777 restrict processing of your data in certain circumstances, for example while a correction request is being assessed.
• Right to data portability: You may request a copy of the personal data you have provided to h7777 in a structured, machine-readable format.
• Right to object: You may object to processing carried out on the basis of h7777's legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on consent (such as marketing emails), you may withdraw consent at any time without affecting the lawfulness of prior processing.

13 Children and Minors

The h7777 platform is strictly intended for adults aged 21 and above. h7777 does not knowingly collect personal data from individuals under the age of 21. If h7777 discovers that a registered account belongs to a person under 21, the account will be closed immediately, all personal data associated with that account will be deleted (subject to any legal retention obligations), and any balance will be forfeited in accordance with the h7777 Terms & Conditions.

If you believe that a person under 21 has registered an h7777 account, please notify h7777 immediately at [email protected]. h7777 will investigate and take appropriate action without delay.

14 Marketing Communications

h7777 may send you promotional communications about bonuses, free bets, seasonal offers (including BPL season promotions, Eid offers, and Pohela Boishakh specials), and new product launches where you have provided explicit consent to receive such communications at the time of registration or subsequently through your account settings.

You may opt out of marketing communications at any time by contacting [email protected] and requesting removal from all marketing lists. Opt-out requests will be processed within 5 business days. Please note that opting out of marketing communications does not affect transactional communications, such as deposit confirmations, withdrawal notifications, account security alerts, or responses to your support enquiries.

15 Changes to This Privacy Policy

h7777 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where h7777 begins processing a new category of personal data or shares data with a new category of third party — h7777 will notify registered players via their registered email address and will publish the updated Policy at h7777.io/privacy-policy with a revised effective date.

Your continued use of the h7777 platform following publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the updated Policy, you must stop using h7777 and contact [email protected] to request account closure.

16 Contact and Data Requests

All enquiries, requests, and complaints relating to this Privacy Policy or to the personal data h7777 holds about you should be submitted in writing to:

• Email: [email protected] (plain text — not a clickable link)
• Subject line format: "Privacy Request — [Your Full Name] — [Request Type]"
• Response time: Within 14 business days of receipt
• Support hours: 24/7, English language, Bangladesh Standard Time (BST, UTC+6)

To protect your privacy, h7777 may require you to verify your identity before processing any access, correction, or deletion request. This ensures that personal data is disclosed only to the individual it belongs to.

h7777 does not provide telephone or postal support. All formal data-related communications must be submitted via email to create a proper written record.